Billing Policy

Payment Terms: Fees can be paid online by debit or credit card using the PayPal payments systems. All credit/debit cards are automatically charged to the credit/debit card on file on the Client’s specific billing cycle date every thirty (30) days from the initial purchase. Where receipts are requested by the client, they will be sent by e-mail unless otherwise requested. Clients are responsible for keeping all credit/debit cards details in contact information current. Please email dawniel@dawniel.com to inform us of any changes.

Delinquent Accounts: If the credit/debit card is declined, we will continue to attempt to charge the card on file every five (5) days for 30 days. All accounts 30 days past due will be removed from class until balances are paid in full.

Grace Payment Period: If your credit/debit card lapses, we will reach out to you and give you a five (5) day grace period to send us your new information. If you aren’t able to bring your account into good standing within thirty (30) days after that, then we will proceed with a lawsuit in small claims court.

Change of Payment: The Client is allowed to change their method of payment one (1) per year. The Client will be invoiced a twenty-five dollars ($25) fee.

Billing Disputes: As a current client, client agrees to provide thirty (30) days to attempt settlement of any billing dispute before disputing with any third party credit/debit card company or bank. We must be the first option in billing disputes. Should DPW International LLC receive a charge back from a third party credit/debit card company or bank on the Client’s behalf before we have been given a chance to resolve the issue, we have the right to collect on the rendered services in any fees associated with those disputes. Regardless of the outcome of the charge back DPW International LLC retains the right to collect on any rendered services of fees that are due. DPW International LLC will submit any disputed amounts to a collection agency. Once a chargeback has been received, we will immediately suspend the account until the matter is resolved.

Returned Item Fee: There is a $50.00 insufficient funds check fee for returned checks in addition to the amount still due.

Late Fee: Invoices which remain unpaid after 30-days may be assessed a late fee of $25.00 per month.

Chargebacks: If a client initiates a chargeback, we will assess a $250.00 processing fee for each individual chargeback.

Collections Fee: In the event an account is submitted to a third-party collections service, the client will be responsible for the full amount of the collections fees, in addition to any other fees previously assessed on the account.

Refund Policy

Our policy is ALL SALES ARE FINAL for Digital products, Coaching, Online Training, Techonlogy, and Courses. There are no refunds and Client is responsible for the full amount of the order, whether Client pay in full or choose a payment plan. DPW International LLC understand there are circumstances that may prevent Client from adhering to their original agreement. As such, in special circumstances as approved by DPW International LLC in writing, Client may be approved to roll their payments over to secure a spot in another mentorship or course within twelve (12) months. Or the Client, upon receipt of any notice from the Client of the happening of loss of parent, spouse, child, job, or acts of God such as floods, tornadoes, earthquakes will be granted a two (2) month suspension of payment with required proof such as insurance claims, unemployment documents, severance records, or obituaries.

CANCELLATION POLICY

Cancellation of an account does not dismiss outstanding invoices or the contracted commitments. At the time of cancellation, any outstanding balance must be settled. All cancelled accounts with an outstanding balance may be automatically turned over to a third-party collection service. The ORIGINAL FULL PRICE of One-on-One’s $1,500.00 each, Online Courses $00.00 each, Technology rendered $00.00 each and Digital products $00.00 each are due plus a cancellation fee of Two Hundred Fifty dollars ($250). Also, the Client will be unable to participate in any future programs with DPW International LLC.

Contact Us

If you have any questions about our Billing and Refund Policy, please contact us by email at support@dpw.com